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1. Introduction
At Taxi Discount 24, your privacy is of utmost importance to us. We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG). This Privacy Policy explains how we collect, process, and store your data when you use our website and taxi services.
2. Who We Are
Taxi Discount 24 is a licensed taxi service operating in Salzburg, Austria. We offer a wide range of transportation services including hotel transfers, ski resort transfers, sightseeing tours, and parcel deliveries.
3. Data We Collect
We may collect the following categories of personal data:
- Name and contact details (email, phone number)
- Pickup and drop-off addresses
- Booking and payment information
- Communication history
- Device and browser data (via cookies) )
- IP address and location data (for service accuracy)
4. How We Collect Your Data
We collect your data through the following means:
- Online booking forms
- Direct calls or emails
- Contact forms on the website
- Cookies and tracking tools
- Social media interactions (Facebook, Instagram)
5. Why We Collect Your Data
We collect and use your personal data for the following purposes:
- To process and confirm ride bookings
- To contact you regarding your scheduled services
- To improve customer support and user experience
- For billing and invoicing
- For marketing and promotional communications (only with consent)
- To comply with legal obligations
6. Legal Basis for Processing
Under Article 6 of the GDPR, we process your data based on:
- Consent (for newsletters and promotional messages)
- Contractual necessity (e.g., booking and confirming rides)
- Legal obligations (e.g., tax records)
- Legitimate interest (e.g., improving website experience)
7. Data Sharing and Third Parties
We do not sell or share your personal data with third parties for profit. However, your data may be shared with:
- Payment processors (e.g., Stripe, PayPal)
- Hosting providers or IT service providers
- Austrian authorities if legally required
8. Data Storage and Retention
Your data is stored on secure servers within the European Union. We retain your personal data only as long as necessary:
- Ride details: stored for up to 3 years (for accounting/legal purposes)
- Marketing consent data: until you unsubscribe
- Contact form submissions: up to 1 year
9. Your Rights Under the GDPR
As a data subject, you have the following rights:
- Right to access your data
- Right to rectify inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent at any time
10. Use of Cookies
Our website uses cookies to improve user experience and analyze website traffic. Cookies are small text files stored on your device.
You can manage cookie preferences via your browser settings or opt out of non-essential cookies when prompted.
11. Data Protection Authority in Austria
If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Austrian Data Protection Authority:
Österreichische Datenschutzbehörde
Barichgasse 40–42
1030 Wien
Austria
Website: https://www.dsb.gv.at
Phone: +43 1 52 152-0
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the new effective date.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Taxi Discount 24
Email: [taxidiscount24@gmail.com]
Phone: [+43 676 5999291]
Salzburg, Austr